If your 30pin receiver pairs with your device but does not play sound through the speakers/dock; then it is likely to be incompatible. Please check our troubleshooting guides to confirm this:
LAYEN i-SYNC Troubleshooting Guide
LAYEN i-DOCK Troubleshooting Guide
LAYEN BS-1 Troubleshooting Guide
If you find that your dock is incompatible and need to return your receiver, please look at our returns procedure.
If you believe your dock is incompatible, we do have alternative solutions. We would suggest purchasing one of our AUX receivers.
Which AUX Bluetooth Receiver for my Hifi Dock or Stereo?
As mentioned the AUX Bluetooth receivers overcome all incompatibility issues and will work with any stereo, Hifi or dock that has an AUX connection.
In fact they are so versatile you can even use them to turn your headphones Bluetooth or your car stereo Bluetooth (and use them as hands free).If you have tried a 30 pin receiver but found your stereo was incompatible - this is what you need. We have three different models - all will work and are all very similar.
LAYEN C-AUX Bluetooth Receiver
This is a Bluetooth receiver and will work as described above. It has multi-pair (connect two phones etc at once and switch between music), aPtx for premium sound quality and hands free calling.
View the LAYEN C-AUX product page to see the compatibility list and see if your dock is listed.
LAYEN BT-AUX Bluetooth Receiver
This is a Bluetooth receiver and offers the same as the above product, just a different design style. It has multi-pair (connect two phones etc at once and switch between music), aPtx for premium sound quality and hands free calling.
View the LAYEN BT-AUX product page to see the compatibility list and see if your dock is listed.
LAYEN TX-RX Bluetooth Receiver
Bluetooth Transmitter/Receiver: This adapter acts as both a Bluetooth receiver and a Bluetooth transmitter - offering a 2-in-1 solution for your audio set-up.
The dual function allows you to switch between Transmitting music (sending) and Receiving music (accepting) via Bluetooth for almost any non-Bluetooth device with an AUX connection.
Includes aPtx technology and multi-pair function in both transmitting and receiving modes.
Need more help? Get in Touch..
For more product information, please just hit the links above. We have FAQs on every product page and lots of information to help with your buying decision. If you still need help, no problem - we are here! Contact us via the contact form or email us. We are always happy to help!
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