LAYEN aims to dispatch all orders within 1 working day from receipt of payment. We use Royal Mail 1st class for UK delivery, you should therefore expect to receive your order within 1-3 days from ordering.
If we are currently awaiting stock, the product will be showing as on Back Order but will still allow you to place the order so that you can reserve your product once the new stock arrives. If you have been waiting more than 5 days for your order, please check the listing to make sure it wasn't on Back Order when the order was placed. If it was and you no longer want to wait you can request a cancellation.
For international orders we use Royal Mail Airmail. This is usually a 7 days services to both Europe and the rest of the world. You should therefore receive your order within 8-10 days.
On occasions, deliveries can be held up at customs or delayed for some other reason. Please allow a little more time for these eventualities - they don't happen often but they can happen occasionally - and almost always arrive eventually.