Posted 3 Apr • Music
Sorry to hear you are having issues with your new i-DOCK / i-SYNC / BS-1.
Because you are able to connect to the receiver and play music, it does not sound like a compatibility issue. However, the sound should be crystal clear – as if an iPhone or iPod is docked directly into the docking station.
There shouldn't be any inference/hissing/crackling or sound distortion.
Check that all the connections are secure. Also check the phone / iPod is directly in the dock to rule out a fault with the 30pin dock connection.
Next, try resetting the Bluetooth on all your devices.